Effective date: September 29, 2026
Who we are
This Privacy Policy explains how Listo Loans Management, LLC, a Texas limited liability company doing business as Listo Loans ("we," "us"), handles personal information collected through www.listoloans.com, by phone and at our El Paso branches. The Site has no user accounts.
Information we collect
- Information you give us: name, address, phone number, date of birth, Social Security number or other identification, employer, income and job history, bank information, and the details of your loan request.
- Information about your loan: loan terms, payment history and communications with us.
- Information from others: consumer reports and credit information from credit reporting agencies, and verification of employment or income.
- Technical information: IP address, browser and device type, pages viewed and visit times, collected automatically through cookies and similar tools.
How we use information
- To review applications, verify identity and decide whether to offer a loan
- To make, service and collect loans, and to communicate with you about them
- To prevent fraud and comply with laws such as the USA PATRIOT Act
- To improve the Site and understand how it is used
- To respond to your questions and requests
How we share information
We share personal information only as permitted by law. This may include sharing with service providers that help us operate (for example, technology, payment and document-handling providers) under obligations to protect the information; with credit reporting agencies to verify your application or report loan performance; with regulators, courts and law enforcement when required; and in connection with a sale or transfer of our business. We do not sell your personal information for money.
Gramm-Leach-Bliley Act (GLBA) privacy notice
The federal Gramm-Leach-Bliley Act requires financial companies to tell customers how they collect and share nonpublic personal information. The categories we collect are described above. We share nonpublic personal information with the parties described in the previous section in order to process transactions you request, service your loan, prevent fraud, and comply with legal requirements, all of which the law permits without your authorization. We do not share your nonpublic personal information with non-affiliated companies so that they can market their own products to you. Because we share only as described, no opt-out is required by federal law for this sharing. If you would like to limit any other sharing or have questions, contact us at either branch. We protect nonpublic personal information with physical, electronic and procedural safeguards, and we limit access to employees and providers who need it. We continue to protect information after a customer relationship ends.
Security
We use reasonable administrative, technical and physical safeguards. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Online application and form provider
Our online application is processed through a secure third-party form service. The information you enter is transmitted to that service to process your request, and the form provider has its own privacy terms. You may instead apply by phone or in person.
Cookies and analytics
The Site may use basic cookies and analytics tools to remember preferences, measure traffic and improve performance. You can block or delete cookies in your browser settings; some features may then work differently.
Children
The Site is not directed to children under 13, and we do not knowingly collect their personal information. Our loans are only for adults.
Your choices and access
You may ask us to correct inaccurate information or tell us how you prefer to be contacted. California residents and others with additional rights can read our Privacy Choices page. See our Text Message Policy for texts.
Changes to this policy
We may update this policy. The effective date at the top shows the current version.
Contact us
Privacy questions
- Downtown: 412 S. Stanton St., El Paso, TX 79901, (915) 533-3610 (mail may also be sent to this address)
- East: 500 N. Zaragoza Rd. Ste. Y, El Paso, TX 79907, (915) 201-2550
- Hours: Mon–Fri 9:00 AM–8:00 PM, Sat & Sun 10:00 AM–5:00 PM
See also Terms and Conditions, E-Consent, Legal and Licensing and Complaints and Contact.