Effective date: September 29, 2026
Our position on selling personal information
Listo Loans Management, LLC, doing business as Listo Loans, does not sell your personal information for money, and does not share it for cross-context behavioral advertising. This page explains the privacy rights available to California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and notes the Texas Data Privacy and Security Act. Our full Privacy Policy describes our practices in more detail.
Financial data is largely exempt
The CCPA does not apply to personal information that we collect, process, sell or disclose under the federal Gramm-Leach-Bliley Act (GLBA). Most information connected to a loan application or loan, such as identity, income and credit data, falls under GLBA and is protected as described in our Privacy Policy. The rights below apply to personal information that is not covered by GLBA, such as some website visit data and general inquiries.
Categories of personal information we handle
| Category | Examples | Source | Disclosed to |
|---|---|---|---|
| Identifiers | Name, address, phone number, IP address, Social Security number, ID number | You; devices you use | Service providers, credit bureaus, regulators as required |
| Customer records | Signature, bank account information, employer | You | Service providers, as required by law |
| Protected characteristics | Age, date of birth, military status (as needed for the Military Lending Act) | You | Service providers, as required by law |
| Commercial information | Loan requests, loan terms, payment history | You; our records | Service providers, credit bureaus |
| Internet or network activity | Pages viewed, browser type, visit times | Your browser or device | Analytics and technology providers |
| Professional information | Employer, income, job history | You; employer verification | Service providers |
| Inferences and credit information | Consumer report data used to assess an application | Credit reporting agencies | Not disclosed except as the law allows |
| Sensitive personal information | Social Security number, government ID, account credentials for payment | You | Used only to process and secure your application and comply with law |
Your California rights
- Know and access: ask what personal information we collected, used and disclosed, and receive a copy.
- Delete: ask us to delete personal information, subject to legal exceptions (for example, records we must keep by law).
- Correct: ask us to fix inaccurate information.
- Opt out of sale or sharing: because we do not sell or share personal information, there is nothing to opt out of, but you may still ask.
- Limit sensitive information: we use sensitive personal information only as needed to provide the service and comply with law.
- No discrimination: we will not deny service, charge different prices or give a different level of service because you exercised a privacy right.
Texas residents
The Texas Data Privacy and Security Act gives Texas residents rights that may include access, correction, deletion and opt-out of certain processing. The Act does not apply to financial institutions subject to GLBA or to data covered by GLBA. You may still contact us with any privacy question and we will respond as the law provides.
How to submit a request
Because we have no email address, requests are made by phone or in person. Call (915) 533-3610 (Downtown) or (915) 201-2550 (East), or visit either branch, and tell us you want to make a privacy request. You may also mail a written request to our Downtown branch address below.
How we verify you
To protect your information, we will ask for details that match what we have on file, such as your name, address and phone number, and may ask for identification in person. An authorized agent may submit a request with your written permission, and we may confirm it with you directly. We will confirm receipt and respond within the time required by law, generally 45 days, and will tell you if we need more time.
Contact
- Downtown: 412 S. Stanton St., El Paso, TX 79901, (915) 533-3610
- East: 500 N. Zaragoza Rd. Ste. Y, El Paso, TX 79907, (915) 201-2550
- Hours: Mon–Fri 9:00 AM–8:00 PM, Sat & Sun 10:00 AM–5:00 PM
Related pages: Privacy Policy, Legal and Licensing, Complaints and Contact.